Shipping Policy

We will process all items to be dispatched within 1-2 working days (9:00-17:30, Monday-Friday) and will be dispatched to the specified delivery address in the payment options.

If we are unable to meet any stated dispatch or delivery dates or times we will inform you as to the progress of your order. If the delay will be substantial (that is, take more than 3 days from when you place your order) or if the Goods will not be available at all for dispatch, we will offer you the option to either cancel your order and refund any payment(s) you have made or allow you to choose alternative Goods.

All postage, VAT and any other taxes associated with the sale (if applicable) will be paid by you.

We may deliver the Goods in one or more installments and some of the Goods may be delivered directly from the manufacturer of the Goods.

You agree to the provision of any data you supply to purchase goods to be provided to our third-party logistics providers, who will hold this under their own Data Protection authorisations and policies.

Our deliveries will be carried out by Royal Mail. They will deliver during normal working hours (Mon-Fri 9:00 to 17:00) to the address provided. You are responsible for ensuring the address is correct. If you are not available to collect a delivery they will arrange to leave the package with a neighbour where they believe it is safe to do so or may provide you with details for collecting the package. 

Delivery will be complete and you will be responsible for goods when they are delivered to the address you provided, when they are delivered in accordance with your instructions (for example to your place of safe storage), when they are held for your collection or in any other manner agreed between you and the logistics supplier.

We cannot be held responsible for any delay in delivering any Goods and shall only be responsible for the loss of Goods in transit, to the amount of a refund for those Goods.